Store policy.
Clear terms are especially important for bridal orders because timelines, alterations and custom requests can be significant.
Before ordering
Customers should receive clear information about the garment, price, payment schedule, expected timeline, alteration/customisation scope and collection or delivery arrangement that applies to their purchase.
Deposits, cancellations and returns
The final published policy must match the terms SRK Bridal actually uses in store and comply with applicable consumer law. Any exclusions for bespoke, altered or made-to-order goods should be legally reviewed and clearly explained before purchase.
Fittings and alterations
Where fittings or alterations apply, customers should be told what is included, what may incur an additional charge, and what attendance/timing is required.
Questions
Contact the showroom before ordering if any term is unclear.