Customer information

Orders & delivery.

Use this page as the future home for exact lead times, collections and delivery information once SRK Bridal's operating rules are confirmed.

Final business rules required before production publication.

Order timing

Bridal timelines can vary between ready-to-wear, ordered, altered and bespoke garments. The team should confirm the expected timeline for the specific garment before an order is placed.

Collection

Where collection from the Birmingham showroom applies, the final handover process and any required final checks should be agreed with the customer.

Delivery

If delivery is offered, the applicable locations, cost, carrier, estimated timing, signature requirements and responsibility for providing a correct delivery address should be clearly published.

Urgent events

If your event is approaching soon, contact the team before relying on a garment or service being available within your required timeframe.